Privacy Policy

Last updated: March 27, 2026

Introduction

miAruba ("we", "us", "our") operates the miaruba.com website and progressive web application. This Privacy Policy explains how we collect, use, and protect your personal information when you use our platform.

Information We Collect

We collect the following types of information:

  • Account information: username, email address, and encrypted password when you register.
  • Profile information: name, district, neighborhood, birthdate, gender, and profile photo if you choose to provide them.
  • User-submitted content: pothole reports, pet listings, event submissions, photos, and descriptions you share on the platform.
  • Device and usage data: browser type, device type (mobile/desktop), IP address, pages visited, and login activity for analytics and security purposes.
  • Location data: GPS coordinates only when you explicitly place a pin on a map to report a pothole, pet, or event. We do not track your location in the background.

How We Use Your Information

We use your information to:

  • Provide and improve our community services (pothole reporting, lost pets, events, pharmacy schedules, cinema showtimes).
  • Send push notifications for categories you have opted into (you can disable these at any time from your profile).
  • Analyze usage patterns to improve the platform experience.
  • Ensure security and prevent abuse of the platform.

Information Sharing

We do not sell your personal information. We may share information in these limited cases:

  • Content you submit publicly (pothole reports, pet listings, events) is visible to all users, including your username and submitted photos.
  • We may disclose information if required by law or to protect the safety of our users and the community.

Cookies and Sessions

We use session cookies to keep you logged in and to remember your language preference. We do not use third-party tracking cookies or advertising cookies.

Push Notifications

If you opt in to push notifications, your browser generates a subscription endpoint that we store to deliver notifications. You can unsubscribe at any time from your profile settings. We do not share your push subscription with third parties.

Your Rights

You can update or delete your profile information at any time from your profile page. To request deletion of your account and all associated data, please contact us using the information below.

Children's Privacy

miAruba is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us.

GDPR Compliance (European Users)

If you are located in the European Economic Area (EEA), the General Data Protection Regulation (GDPR) provides you with additional rights regarding your personal data. This section outlines those rights and how we comply.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: When you create an account, submit content, opt in to push notifications, or accept cookies.
  • Contract: To provide you with our community services as described in our Terms of Service.
  • Legitimate interest: To improve our platform, ensure security, and prevent abuse.

Data Controller

The data controller for miAruba is the site administrator, reachable through our contact form. We are based in Aruba and process data to provide community services.

Data Retention

We retain your personal data for as long as your account is active. Session logs are retained for 90 days. If you delete your account, all personal data is permanently erased within 30 days. Anonymized analytics data may be retained indefinitely.

Your Rights Under GDPR

As an EEA resident, you have the following rights:

  • Right of access: Request a copy of all personal data we hold about you. Use the "Export My Data" button on your profile page.
  • Right to rectification: Update your personal information at any time from your profile page.
  • Right to erasure: Request deletion of your account and all associated data. Use the "Delete My Account" option on your profile page.
  • Right to data portability: Download your data in a machine-readable JSON format from your profile page.
  • Right to restrict processing: Contact us to request restriction of processing of your personal data.
  • Right to object: You may object to processing based on legitimate interests by contacting us.
  • Right to withdraw consent: You can withdraw consent at any time (e.g., unsubscribe from push notifications, delete your account).

Right to Lodge a Complaint

If you believe your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority in your EU/EEA member state of residence.

International Data Transfers

Our servers are located outside the EEA (Aruba/Netherlands Antilles). By using our platform, you consent to the transfer of your data to our servers. We take reasonable measures to protect your data in accordance with this Privacy Policy.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of the platform after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or your personal data, please reach out through our contact form.